RETURNS, EXCHANGE & REFUND
We do not accept returns, exchange or refund unless the product you receive has significant defects.
Orders that do not contain preorder items are processed and shipped within 2-10 business days.
Canada (Domestic) and United States (US) : around 2 to 8 business days after being shipped.
International : around 2 to 8 weeks or more after being shipped.
NOTE: COVID-19 has significantly impacted international delivery time.
United States (US) : Shipped via USPS, tracking included
Canada (CA) : Shipped via Canada Post Untracked Letter-mail for orders below $100 CAD, tracking included for orders above $100 CAD
Other countries : Shipments via Asendia USA are tracked, Shipments via Canada Post Small Packet (Air) are untracked
Untracked Shipping: duluduludesign is NOT responsible for lost package.