FAQ
Will I receive tracking number for my package?
 

♥ ALL apparel orders come with tracking ! 

 You will receive tracking number via email once your order is shipped!

 

♥ For small items such as enamel pins and stationeries: 

If you are from countries/regions below, tracking number will be included in your order details once the items are shipped:

US (via USPS)

Australia

EU: France, Spain, Netherlands, Norway, New Zealand, Italy, Russia, Belgium, Germany, etc.

South Korea, Hong Kong, Singapore

*** If the shipping provider of your order is USPS or ASENDIA USA, your order will be tracked. ***

 

If your order is shipped via Canada Post untracked lettermail or International Small Packet (Air), your package is NOT tracked. If you would like to request tracked shipping (costs additional shipping fees), please leave a note at checkout or contact us via email: duluduludesign@gmail.com

 
I see a lot of clothing design on your Instagram, where can I buy them?
 
 
What is the difference between A-grade, B-grade and C-grade enamel pins?
 
 
Can I change the address for my order?
 
 
I am from the UK, how can I place an order?
 
 
How long will it take preorder items to ship?